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For trades businesses doing $1M+ a year

Still doing the invoices at night?

An experienced admin from our team runs your office full-time, backed by weekly training and proven systems.

20-25 hrs

a week of office work off your plate. That's a typical target.

  • Invoices out the day work is approved
  • Every receipt matched to the right job
  • The phone answered during your hours

Works in the software you already run

  • QuickBooks
  • Xero
  • Gusto
  • ADP
  • HubSpot
  • Houzz
  • JobTread
  • Buildertrend
  • ServiceTitan
  • Jobber
  • Housecall Pro
  • Procore

Sound familiar?

  1. Invoices go out late because you write them after the kids are in bed.
  2. The phone rings while the crew is on a roof. Nobody picks up, and that customer calls the next company on the list.
  3. Receipts live in the truck. Your bookkeeper chases you for them every month.
  4. You tried hiring an office person once. You spent weeks training them, and you still had to figure out how the office should run.
  5. How the office runs is in your head. Take a week off and it stops.

An office team, with one of them in your business every day

With us, you work with a team. The person in your office every day is part of it, and they're the kind of person you'd struggle to hire yourself: our admins hold business degrees and have run teams, large-scale projects and businesses.

In your business every day

Your dedicated admin

Full-time, during your hours, in your software. Business degree, plus real experience running teams and large projects.

Every week

Operations Lead

Trains your admin, reviews their work and sets what's next.

When it matters

Senior support

Steps in when a decision is bigger than the day-to-day.

$5M+

Systems library

The office systems that run our own contracting business.

Always

Continuous improvement

We keep streamlining how your office runs and adapt it as your business grows.

Our goal is your growth.

The people on our team have the leadership skills and habits to run much bigger teams than one office. They bring that into your business, so your office is ready for the next hire and the next crew.

What our team handles

Not sure what you'd even hand over? Start here.

Book a call
"I don't know what an admin would actually do all day."
We go through your week with you and write the list. Invoicing, receipts, calls, scheduling, payroll, follow-ups: you'll see it on paper before anyone starts.
"I don't have time to train anyone."
You won't be training from scratch. Your admin arrives trained, and our Operations Lead keeps training them every week. You show them how you like things done. We handle the rest.
"I don't know where to start."
We do. Every client starts with the same six systems, in the same order, beginning with the daily paperwork.
"I wouldn't know what to look for in a hire."
That part's ours. We recruit and test for trades office work, and our admins bring business degrees and experience running teams and projects.

The systems

You shouldn't have to invent your office. We bring it with us.

We've already built those systems. They run our own contracting business, which does over $5M a year, and we've sharpened them consulting with more than 60 contractors. You learn how they run. You don't have to design them.

  1. 01

    Invoicing

    Invoices out the day the work is approved, overdue ones tracked by age.

  2. 02

    Receipts and expenses

    Every receipt matched to the right job in QuickBooks.

  3. 03

    Payroll

    Hours checked and payroll prepared on schedule.

  4. 04

    Scheduling

    Estimates, jobs and crews kept straight in your job software.

  5. 05

    Calls and customer updates

    Phones answered, customers kept in the loop.

  6. 06

    Reminders and follow-ups

    Appointment reminders, quote follow-ups, nudges on unpaid invoices.

  7. +

    And many more

    Vendor setup, quote follow-ups, job costing, reporting. Our team keeps improving the library and adding to it as we work with more contractors.

We take the office off your plate, then make the business run better.

Process improvement

Your admin and our team spot the bottlenecks: the double entry, the invoice that always goes out late, the receipts that never get matched. Then we fix the process behind them.

Efficiency

Manual steps get automated where it makes sense, like appointment reminders and receipt collection, so the office handles more without adding people.

Built to grow with you

As you add crews, jobs and revenue, the systems scale with you. When the office outgrows one person, we plan the next role with you.

The numbers

You probably know these already.

$7.6K-$9.1K

A month: what one experienced office admin costs to hire yourself, depending on benefits, before recruiting, training or turnover. That's one person, with no team behind them.

BLS median pay for executive secretaries and executive administrative assistants ($76,590 a year, May 2025). The upper end adds typical employer costs (wages are about 70% of total cost, BLS ECEC, June 2026); the lower end assumes lighter benefits.

36%

of their work week business owners spend on admin, about 16 hours.

Censuswide for Time etc, 251 US entrepreneurs, Sept 2023

37.8%

of inbound calls small businesses answered live. 24.3% of callers got no response at all.

411 Locals study, 85 small businesses, 30 days

~20 hrs a week the office took from the owner

10+ hrs a week of work that never got done

The owner's own estimates, before we started.

Blue Collar Builders handed off the office.

A $1.5M renovation company. That's the work his admin took on.

His admin now handles invoicing, receipts, calls and payroll, and the office's core systems are written down.

Read the case study

Who this is for

A good fit

Trades and renovation businesses doing $1M or more a year, where the owner (or a spouse) is still doing the office work.

Not a fit yet

Under $1M a year, or not ready to hand anything off.

Doing over $5M a year?

We have custom options built around your greatest needs, including more than one person in your office.

Questions owners ask

Who will I actually be working with?

A team. Your dedicated admin works in your business every day, and our Operations Lead trains and reviews their work every week, with senior support behind both.

Do I become their employer?

No. We employ and manage your admin.

Do I have to switch software?

No. Your admin works inside the accounts you already have. The systems we bring are ways of running the office, set up inside your current software.

How much does it cost?

Every plan is personalized to the size of your business and what your office needs, and we go through it on the call. For comparison, one experienced admin costs roughly $7,600 to $9,120 a month to hire yourself, with no team behind them.

My business is over $5M a year. Is this still for me?

Yes. For bigger businesses we build custom options around your greatest needs, and we go through them on the call.

Find out what your office looks like with a team behind it.

It's a short call. We'll ask about your office, your software and what's piling up, and tell you straight whether it's a fit.

Book a call