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Case study

Blue Collar Builders

The phone would ring while the whole team was on site. Receipts came in by text, missing half the details. And how the business actually ran (which crew goes where, how an expense gets categorized) lived in one place: Zach Teeples' head.

Company
Blue Collar Builders
Work
Bathroom, kitchen and basement renovations
Revenue
About $1.5M a year
Team
A project manager, 2 crew leads and 3 crew members
Software
JobTread and QuickBooks

What the office was costing Zach

Zach owns Blue Collar Builders and was doing all the office work himself: invoicing, receipts, payroll, calls and scheduling. On our first call, we asked him to put numbers on it. These are his own estimates from before we started.

~20 hrs

a week: the time Zach estimated the office took from him.

10+ hrs

a week of office work he said wasn't getting done at all.

~$3,500

what an hour of his selling brings in. His sales averaged about $150K a month on roughly 10 hours a week of selling.

That's the work we took on. Every one of those office hours is an hour Zach can spend selling, where his time is worth the most, or at home with his family.

What changed

Invoicing and receipts

Zach doesn't do them anymore. His admin sends invoices and matches every receipt to the right job in QuickBooks.

The phone

Calls get answered during business hours, including while the crew is on site.

Payroll

Moved off his plate in four steps: the admin watched Zach run it, then Zach watched the admin, then the admin ran it with a check, then alone.

The office is written down

Scheduling, payroll, invoicing, receipts, customer communications and Facebook posting each have a step-by-step procedure, so the business doesn't stop when Zach steps away.

Numbers on the office

Zach now has numbers on his office: calls by type, receipts missing information and who owes money, sorted by how overdue it is.

Running a business like Zach's?

Book a call and tell us where your office stands. We'll tell you honestly whether it's a fit.

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